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Shipping and Returns Information

United Kingdom

Orders received before 1pm will be shipped on the same day for next working-day delivery by UPS or TNT.

For orders up to 25kg, shipping within most regions of the UK is charged at £5.50+VAT (£6.60 including VAT). Orders over 25kg will be charged at cost based on the total weight of the order. The website will automatically calculate and apply the correct shipping charges during the checkout process.

Different rates apply for regions classified by UPS as remote regions, highlands or islands which will be displayed during the checkout process.

Europe

Fast, cost effective shipping is available across the whole of the EU. Shipping charges vary from country to country and based on weight but some typical delivery costs for pack sizes up to the 2 Gallon Professional Kit are shown below:

Delivery CountryDelivery Time
(Approx.)
Price
(ex VAT.)
Price
(inc VAT.)
Belgium, France, Germany, Ireland, Luxembourg, Monaco, Netherlands2 days€14.00€16.80
Austria, Bulgaria, Czech Republic, Denmark, Greece, Hungary, Italy, Poland, Portugal, Romania, Spain2-3 days€16.50€19.80
Guernsey, Jersey2-3 days£21.60£25.90
Cyprus, Estonia, Finland, Latvia, Malta, Slovak Republic, Slovenia, Sweden3-4 days€50.00€60.00
Andorra, San Marino, Switzerland4 days€52.00€64.40
Croatia/Hrvatska1 day (air)€73.00€87.60

Returns

If for any reason you are dissatisfied with your order, you can return it to us. In the case of a return:

  1. Contact us within 30 days of receipt of your order
  2. We will send you an email with the return shipping information

Please note that return shipping fees are the responsibility of the buyer.